How DeskOS works
The admin console, page by page. The same documentation your team reads inside the product, open to anyone deciding whether DeskOS fits how they run their space.
Collection Register
The audit trail of every payment received, and the tool that matches it to your bank.
The Collection Register is the accountant’s page: one row for every payment received across all your accounts, whatever the mode and whoever recorded it. When someone asks whether a specific transfer was received and against which invoice, this is where you answer it.
The register
Each entry shows the date, the account it went into, the payment mode, the company and invoice it settles, the bank reference, the amount, and who received it. The Total Collected card reflects whatever filters are active, so you can answer questions like how much cash came in last week at one location. Search by reference, invoice, or company, filter by account, mode, or status, set a date range, and export the result.
Reconciled versus unreconciled
Every entry carries a status. Reconciled means the payment has been matched to a line on your bank statement. Unreconciled means it has not, which is normal for fresh entries and for cash. Your goal over time is a register where everything that touched the bank shows green.
Bank Reconciliation tab
This tab does the matching. Import a bank statement, PDF or Excel, and DeskOS matches its lines to your recorded invoices, receipts, and advances, handling TDS differences along the way. You review the suggested matches, confirm them, and the register entries flip to reconciled. Anything the matcher cannot place is left for you to resolve by hand, which is usually where the interesting discrepancies live.
Still need help?
If the docs did not answer your question, our team will. Signed in customers can also raise a request from Support inside the admin console.