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DeskOS
Visitor management

A front desk that is never surprised by who walked in

Guests are expected, checked in on a tablet or a QR, and the host knows before they sit down. The visitor pass opens the doors that visit needs and then expires on its own.

Check-in
Kiosk, QR or desk
Host alert
On arrival, in app
Passes
Time and door limited
Log
Searchable, exportable
Front desk, Nova CoworkingToday
Visitors18 expected
Kavya IyerHost Anita Shah · Boardroom 10:00Checked in
Sandeep RaoHost Meridian Labs · walk-inChecked in
Blue Dart courierParcel for NorthlineCollected
Priya NairHost Ravi Menon · 14:00Expected
Interview panel, 3 guestsHost Northline · Studio 15:30Expected
Pass issuedKavya Iyer
Valid09:45 to 13:00
Main entranceAllowed
Level 3 lobbyAllowed
All other doorsBlocked
Photo capturedNDA signedHost notified 09:44
The daily problem

The register at the desk is a book nobody has ever read

It has names in handwriting nobody can parse, no times out, and no way to answer who was on level three last Tuesday. Meanwhile the host finds out their guest arrived when the guest texts them from the lobby.

What DeskOS does about it6 capabilities
01Pre registration

The guest is expected before they arrive

Members invite guests from the app and reception sees the day ahead. The guest gets a pass with directions and a QR code, so arriving is scanning something rather than spelling a name.Reception knows the day before it starts

02Check-in

Kiosk, QR or front desk, same record

A tablet at the entrance handles self check-in for walk-ins, the QR handles expected guests, and your team can check somebody in manually. All three write the same visit record.One log, three ways in

03Notification

The host knows before the guest sits down

The member is notified the moment their guest checks in, on the channel they actually read. No shouting across the floor and no guest waiting in a lobby wondering if anyone was told.Guests waiting seconds, not minutes

04Passes

A door pass that expires on its own

Issue a visitor a QR or PIN valid for the doors that visit needs and the hours it needs them, then stop working. Access for guests stops being a person propping a door open.Guest access that ends itself

05Compliance

Photo, ID, purpose and agreement, if you need them

Capture what your building or your landlord requires: a photo, an ID number, the reason for the visit, an NDA or a safety acknowledgement. Turn each one on per centre rather than globally.Meets the building rules without paper

06Log

Answer who was here on the 14th, in one search

Every visit, host, check-in and check-out time in one searchable log across centres, exportable. Deliveries and couriers are logged the same way rather than in a different notebook.Incident questions answered in a minute

Walk-ins are first class

Most visitors are not expected. The kiosk handles an unannounced guest in a few taps and still notifies the right host.

Deliveries and couriers

Log a parcel against a member, notify them, and mark it collected. The front desk stops being a lost property office.

Blocklist

A person you do not want on site is flagged at check-in before a pass is issued, at every centre rather than at one.

Because it is one system

A visitor is a person, a door grant and a member's guest, all at once

Standalone visitor apps end at the badge. Here the visit is connected to everything that made it happen.

Access control

The pass is a real, time limited door grant on the same model as a member grant, not a printed sticker.

Meeting rooms

Guests on a booking are pre registered from the booking itself, with the room and the time attached.

Members

Every visit is attached to the host and their company, so guest volume by account is a real number.

Front desk

Visitors, deliveries, service requests and day passes are on one screen instead of four.

FAQ

Questions operators actually ask

Do we need a special kiosk device?

No. The kiosk runs on a standard tablet at the entrance. A badge printer is optional and only needed if your building requires printed passes.

Can visitors get door access?

Yes. A visitor pass can carry a QR or PIN valid only for the doors that visit needs and only for the hours it needs them, and it stops working on its own afterwards.

How are hosts notified?

On whichever channel your operation uses, including the member app and WhatsApp. The notification includes who has arrived and where they are waiting.

Does this work with meeting room bookings?

Yes. External attendees on a room booking can be pre registered as visitors, so reception has the guest list for the meeting before it starts.

Can we run different visitor rules at different buildings?

Yes. What you capture at check-in, whether an NDA is required and whether passes are printed are all per centre settings.

See it on your own floor plan

Bring one floor and last month of invoices. We will set it up live and you can decide from there.