Privacy Policy
At DeskOS (“DeskOS”, “we”, “our”, or “us”), accessible from https://deskos.net, protecting your privacy is one of our highest priorities. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you when you use our website, web application, and mobile applications (collectively, the “Services”).
By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
Depending on how you use DeskOS, we may collect the following categories of information.
Account Information
When you create an account or are invited to your organization’s workspace, we may collect:
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Full name
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Email address
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Phone number
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Company or organization name
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Job title (where applicable)
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Profile photo (if provided)
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Postal address (where applicable)
Information You Provide
When you contact us or use our Services, we may collect information including:
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Messages you send us
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Support requests
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Feedback
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Attachments
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Documents you upload
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Visitor information you enter
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Booking information
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Service requests
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Any other information you voluntarily provide
Usage Information
We automatically collect certain technical information including:
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IP address
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Browser type
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Device information
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Operating system
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App version
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Pages visited
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Time spent using the Services
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Date and time of access
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Referring pages
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Crash reports
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Diagnostic information
This information helps us improve the reliability and performance of DeskOS.
Device Permissions
Certain features require permission to access specific capabilities of your device.
Location
Some DeskOS features, particularly mobile-based access control and workspace automation, require access to your device’s location.
Location data is used only to verify proximity for access control and related workspace features.
DeskOS does not use your location for continuous tracking, advertising, profiling, or marketing purposes.
Bluetooth
Bluetooth permission is required for supported access control systems and smart office integrations.
Bluetooth is used solely to communicate with compatible devices when required.
Camera
Camera access may be requested for features such as:
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QR code scanning
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Visitor verification
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Uploading profile photos
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Document capture
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Other workspace-related features
Camera access is used only while you are actively using these features.
Notifications
If you enable notifications, DeskOS may send updates regarding:
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Visitor approvals
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Service requests
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Meeting room bookings
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Deliveries
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Community announcements
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Maintenance updates
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Other workspace notifications
You may disable notifications at any time through your device settings.
Health Data
Some DeskOS applications may request permission to access health and fitness data through Apple Health or Google Health Connect.
This permission is entirely optional and is only required if your organization enables wellness features such as step challenges or fitness competitions.
When permission is granted:
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DeskOS only reads your step count.
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We do not access or store heart rate, calories burned, sleep data, blood oxygen, workouts, weight, medical records, or any other health information.
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We only store the step count necessary to calculate challenge progress, rankings, rewards, and historical challenge participation.
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Health data is never used for advertising, profiling, insurance decisions, or marketing.
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Health data is never sold to third parties.
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Health data is only used to provide wellness and challenge features within your organization’s workspace.
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You may revoke access at any time through your device’s Health or Health Connect settings.
Cookies
DeskOS uses cookies and similar technologies to:
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Keep you signed in
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Remember preferences
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Improve website performance
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Analyze usage
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Enhance user experience
You may disable cookies through your browser settings, although some features may not function correctly.
How We Use Information
We use the information we collect to:
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Provide and maintain our Services
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Authenticate users
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Process bookings
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Process visitor management
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Enable access control
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Process memberships
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Enable wellness challenges
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Provide customer support
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Improve our products and services
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Analyze platform usage
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Develop new features
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Detect fraud and unauthorized activity
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Maintain platform security
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Communicate important updates
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Send administrative emails
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Send product announcements (where permitted)
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Comply with legal obligations
Sharing of Information
DeskOS does not sell your personal information.
We may share information only in the following situations:
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With your organization that manages your workspace
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With trusted service providers that help us operate our Services
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To comply with legal obligations
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To enforce our Terms of Service
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To protect the security of DeskOS or its users
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During a merger, acquisition, or business restructuring
All third-party providers are required to protect your information appropriately.
Organization-Managed Accounts
Many DeskOS accounts are created and managed by employers, coworking operators, property managers, universities, or other organizations.
If your account is managed by an organization:
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Your organization may access and manage information associated with your workspace.
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Your organization may control your account settings.
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Your organization may disable or delete your account in accordance with its policies.
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Questions regarding organizational data handling should also be directed to your workspace administrator.
Third-Party Services
DeskOS may use trusted third-party providers for services including:
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Cloud hosting
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Authentication
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Email delivery
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Push notifications
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Payment processing
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Analytics
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Customer support
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Crash reporting
These providers only receive the information necessary to perform services on our behalf.
Log Files
Like most online services, DeskOS maintains standard log files.
These logs may include:
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IP addresses
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Browser type
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ISP
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Device information
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Time and date
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Referring pages
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Click information
This information is used for analytics, troubleshooting, security, and improving our Services.
Data Retention
We retain personal information only as long as necessary to:
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Provide our Services
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Maintain your account
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Comply with legal obligations
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Resolve disputes
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Enforce agreements
Health-related step count data is retained only as necessary for challenge participation and historical records unless a longer retention period is required by law or your organization’s policies.
Data Security
DeskOS uses commercially reasonable administrative, technical, and physical safeguards to protect your information.
These safeguards may include:
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HTTPS/TLS encryption
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Access controls
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Authentication mechanisms
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Secure cloud infrastructure
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Monitoring and logging
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Regular security improvements
Although we strive to protect your information, no method of transmission or storage is completely secure.
International Data Transfers
Your information may be processed or stored in countries other than your own.
Where required by law, we implement appropriate safeguards to protect international transfers of personal information.
Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
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Access your personal information
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Correct inaccurate information
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Delete your personal information
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Restrict processing
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Object to processing
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Request data portability
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Withdraw consent where applicable
We will respond to applicable requests within the time required by law.
CCPA Privacy Rights
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including the right to:
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Know what personal information we collect.
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Request deletion of your personal information.
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Request correction of inaccurate information where applicable.
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Request that your personal information not be sold.
DeskOS does not sell personal information.
GDPR Rights
If you are located in the European Economic Area (EEA), you may have rights under the General Data Protection Regulation (GDPR), including:
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Right of access
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Right to rectification
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Right to erasure
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Right to restrict processing
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Right to object
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Right to data portability
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Right to withdraw consent where processing is based on consent
Children’s Privacy
DeskOS is not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can promptly remove it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any updates will be posted on this page together with the revised Effective Date. Continued use of the Services after changes become effective constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us.
DeskOS
Website: https://deskos.net
Email: contact@deskos.net