AI agents for coworking operators that work the journey from first enquiry to signed agreement.
DeskOS agents pick up the WhatsApp enquiry, book the tour, price the proposal from the plan that already exists, chase the agreement to signature and onboard the member, all inside the permissions you set.
- Prices from the plan that already exists, never a guess
- Drafts and chases an agreement; a person still signs
- Acts as a role you define, capability by capability
- A person can take over any conversation in one tap
See an agent handle a real enquiry, not a demo script
A free thirty minute demo with a person, not a recording. Send a real enquiry the way your prospects do and watch it become a lead, a tour and a priced proposal while we are still on the call.
Runs on the messaging, calendar and signature tools you already use
Everything between a WhatsApp message and a working door credential.
Your best leads arrive on WhatsApp at ten at night, in one person's personal chat nobody else can see. Here an agent answers immediately, and everything it does from that first reply onward lands on the same record a person's work would.
- 8 seats free from October?Yes, floor 3. Want to see it tomorrow?Answered in seconds, not office hours
Answers the enquiry in seconds, at eleven at night
Picks up the WhatsApp message, asks how many seats, which location and when they move in, checks real availability, and writes the lead in with every field filled rather than as a note somebody types the next morning.
- Visit · Meridian LabsBookedFri 5 Sep, 4 pm, with Karan M.Pushed to the same calendar as everyone's
Books the tour off the calendar your team actually uses
Offers slots your team can take, holds the visit, sends the reminder the night before and reschedules on its own when the prospect asks, without a person being pinged for a slot that was free anyway.
- 8 seats · 12 month termRate from PricingDraftSent, never invented
Prices from the plan, never from imagination
Builds the proposal against the rate that already exists in Pricing, holds the seats it quoted, sends it, and follows up on day two and day five if it goes quiet.
Where the rate an agent quotes actually comes from - SentDoneViewedDoneSigned by themDoneYour signatureWaiting
Drafts the agreement and chases it to signature
Turns an accepted proposal into your agreement template, sends it for signing and keeps following up. It drafts and it chases; a person still holds the pen.
- Access cards, 8 of 8First invoice raisedWelcome message sent
Turns the deal into a member before day one
Assigns the seats, provisions access, raises the first invoice and sends the welcome message, so a Monday move-in is not a morning of setup for your front desk.
How a signed deal becomes a working door credential - AC on floor 3 is not coolingLogged and assignedEscalates to a person past what it can fix
Answers members without opening a ticket for everything
Handles the questions that make up most of a helpdesk, from a wifi password to how many meeting room credits are left, and raises a real ticket when it is a real one.
What still becomes a helpdesk ticket - Quote listed pricingCanSend a proposalCanInvent a discountCannotSign on your behalfCannot
Only as capable as the role you gave it
An agent acts as a role you define, the same permission system every staff login uses. Take a capability away one at a time and the agent simply stops offering it.
- Sent pricing for floor 3Booked a visit, Fri 4 pmSent proposal to Rhea KapoorOne log, same as a person's actions
Every action lands on the same record a person would leave
A quote, a booking, a sent proposal, each written to the lead or the member with the permission that allowed it next to it. Nothing an agent does is invisible to you.
- Agent: Proposal sent, 8 seats, 12 month term.Karan M. took overKaran: Happy to answer anything on the term.
A person can take over in one tap
Your team steps into any conversation and the agent stands down until it is handed back. The lead keeps the same thread and never has to repeat themselves.
Thirty minutes with a person, on a real enquiry sent your way.
From an enquiry at eleven at night to a member live before Monday.
Five things happen across one deal. None of them waits for your team to be at a desk.
- 1On WhatsApp
An enquiry becomes a qualified lead in one exchange
Seats, location and move-in date, checked against real availability and written into the CRM as the conversation happens, not summarised afterward.
- 2Same day
A tour, held on the calendar your team already keeps
A slot is offered, held and reminded about the night before, off the same calendar a person would have booked into by hand.
- 3On acceptance
A proposal priced from Pricing, not from thin air
Every line matches the plan that already exists, sent with the seats it quoted held so a followed-up lead never finds them gone.
- 4On signature
An agreement drafted, sent and chased, never signed by it
The agent drafts from the accepted proposal and follows up until it is signed. Your countersignature is the step only a person takes.
- 5Before move-in
Seats, access and the first invoice, done ahead of Monday
The same tasks a staff member would tick off by hand, finished before the member walks in, off the record every action already left.
What used to sit in someone's personal WhatsApp, handled on the record.
Four things that used to depend on a person remembering to follow up, and what they look like when an agent is doing the following up instead.
It quotes the plan. It cannot invent one.
A proposal used to mean someone rebuilding a rate from memory or an old PDF. Here every line, the seats, the term, the rate, is read from the same pricing a staff member’s proposal would use, so a lead never gets a number nobody can honour.
- Built from the rate that already exists in Pricing
- The seats it quoted are held, not just mentioned
- A day two and a day five follow up, automatic
- Nothing in the document the agent made up itself
It drafts and it chases. A person still signs.
Chasing a signature used to mean a person remembering to follow up three times over a week. Here the agent drafts from the accepted proposal, sends it, follows up on its own, and stops the moment the last signature it is allowed to collect is in.
- Drafted the moment a proposal is accepted, not a day later
- Followed up automatically until it was viewed and signed
- The other side’s signature captured the same afternoon
- Your countersignature is the one step it cannot take
Day one, handled before they arrive.
A new member used to mean a morning of setup once they showed up. Here the same tasks a staff member would tick off by hand, seats, access cards, the first invoice, a welcome message, are already done, so Monday is a door that opens rather than a queue at the front desk.
- Seats assigned the moment the agreement is signed
- Access provisioned ahead of the move-in date, not after
- The first invoice raised on the right billing entity
- A welcome message sent, not a call your team has to make
One activity log, whether a person or an agent acted.
An agent used to be a black box: useful until something went wrong and nobody could say what it had done. Here every action it takes lands on the same record a person’s action would, with the permission that allowed it, and your team can take the conversation over in one tap.
- Every quote, booking and message on the same activity log
- The permission behind each action shown next to it
- An agent’s grant is a subset of a role’s grant, never more
- A takeover keeps the thread; the lead never repeats itself
Bring your own rate card and locations. We will point an agent at them live.
An agent is only useful if it can change something real.
Most AI on a coworking website is a search box with a personality. An agent here has real inventory, real pricing and a real permission system underneath it, the same ones your staff already work against.
- An agent quotes the seat board, not a guessAvailability an agent offers is the same live seat board your team sells against, so it can never promise a seat that is already gone.Space management
- A proposal is a read of the plan, nothing moreThe rate an agent quotes and the invoice it eventually raises both come from the same pricing engine, so a lead never gets a number nobody can honour.Billing and payments
- A signed agreement becomes a real door credentialOnboarding an agent runs is the same provisioning a staff member would trigger by hand, off the same access system.Access control
- A support agent hands off to a real ticketWhen a question needs a person, it becomes the same helpdesk ticket a member typing it in themselves would raise.Member engagement
Everything in AI agents.
For the reader who wants the whole feature list on one screen. Every line is something an agent does today, inside a role you define.
Enquiry
- Picks up a WhatsApp enquiry within seconds, any hour
- Asks seats, location and move-in date, not a generic form
- Checks real availability before promising anything
- Writes the lead in with every field already filled
- Escalates to a person when the question is not one it can answer
- The same agent works email and web chat off the same lead
Scheduling
- Offers slots your team can actually take, off the real calendar
- Holds the visit the moment a slot is picked
- Sends the reminder the night before
- Reschedules on its own when the prospect asks
- No double booked tours from two channels replying separately
- A no-show is logged, not silently dropped
Proposals
- Prices from the plan that already exists, never a guess
- Holds the seats it quoted for the lead
- Sent the same day a tour is accepted
- Follow up on day two and day five if it goes quiet
- Every line traceable back to Pricing
- A discount outside what the role allows is escalated, not decided
Agreements
- Drafted from the accepted proposal, the same day
- Sent for signature without a person assembling the document
- Followed up automatically until it is viewed and signed
- Your countersignature is the one step it never takes
- A full timeline of drafted, sent, viewed and signed
- The signed document attaches to the same lead record
Onboarding
- Seats assigned the moment the agreement is signed
- Access provisioned ahead of the move-in date
- The first invoice raised on the right billing entity
- A welcome message sent to the new member
- Front desk sees what is done and what is still open
- Live before day one, not set up on the morning of
Permissions and oversight
- An agent acts as a role you define, same as any staff login
- Capabilities removed one at a time, not all or nothing
- Every action logged with the permission that allowed it
- A takeover in one tap, with the thread kept intact
- The agent stands down until handed back
- Nothing an agent does is invisible to your team
Missing something? Ask. It may already be inside a role.
“DeskOS has been really valuable for us. The visibility helps us make better decisions, while the automation has taken a lot of manual work off our plate.”
Sanjeev Laroia, Spacetime · 3,000+ seats across India
700 invoices in a single click
A full month raised in one action, GST worked out per invoice, and every one delivered on WhatsApp and email the same day.
100 leads a day, nobody typing
Enquiries land, get qualified by workflow and are sent an invitation to come and see the space, without anyone opening a sheet.
Meeting rooms stop being your problem
Members book from the app, credits come off automatically, overages land on the next invoice, and the front desk keeps no diary.
What changes when the agent can actually see your business.
A generic chatbot and a personal WhatsApp account both work, right up to the night a real lead arrives, a proposal needs a real rate, or someone finally asks what an agent did last week. This is what the difference looks like day to day.
- A lead messages at eleven at night
- A chatbot bolted onto the website
- Waits until someone checks their phone
- One person’s personal WhatsApp
- A generic auto reply, no real availability behind it
- DeskOS
- Qualified and checked against real inventory in seconds
- Booking a tour
- A chatbot bolted onto the website
- A person checks the calendar and replies by hand
- One person’s personal WhatsApp
- A booking widget with no idea who your team actually is
- DeskOS
- Offered, held and reminded off the real calendar
- Pricing a proposal
- A chatbot bolted onto the website
- Rebuilt from memory or an old document each time
- One person’s personal WhatsApp
- A quote a chatbot cannot actually back with inventory
- DeskOS
- Read straight from the plan that already exists in Pricing
- Chasing a signature
- A chatbot bolted onto the website
- Whoever remembers to follow up, if they remember
- One person’s personal WhatsApp
- A signed document nobody thought to file anywhere
- DeskOS
- Followed up automatically, filed on the lead itself
- The first week of a new member
- A chatbot bolted onto the website
- A morning of setup once they already showed up
- One person’s personal WhatsApp
- Access requested after the member is already annoyed
- DeskOS
- Seats, access and the first invoice, done before Monday
- Knowing what an agent actually did
- A chatbot bolted onto the website
- A chat log nobody reads until something goes wrong
- One person’s personal WhatsApp
- No record beyond the conversation itself
- DeskOS
- One activity log, the same one a person’s actions land on
- Keeping an agent inside its lane
- A chatbot bolted onto the website
- Trust, with no permission model underneath it
- One person’s personal WhatsApp
- All or nothing access to whatever it is connected to
- DeskOS
- A role you define, the same system your staff logins use
- A prospect who wants a person
- A chatbot bolted onto the website
- Stuck in the bot until they find a phone number
- One person’s personal WhatsApp
- A handoff that loses the conversation so far
- DeskOS
- Taken over in one tap, same thread, nothing repeated
Bring the awkward cases. A prospect who wants a person, a discount you never approved, an agreement nobody chased.
Simple plans. No per module add-ons.
Basic starts at $59 a month billed yearly, excluding VAT or GST. Every plan includes every module. You pay for seats and locations, nothing else.
Basic
For smaller spaces streamlining operations and getting billing under control.
$59 / month
billed yearly
- Active seats
- Up to 100
- Locations
- 1
Includes
- Space management and utilisation
- Meeting room management
- Billing with automated invoicing
- Helpdesk and service requests
- Web based access for the team
- Most taken
Business
Growing spaces building a community and premiumising what they sell.
Quoted on request
Scoped to your seats and locations
- Active seats
- Up to 200
- Locations
- 2
Everything in Basic, plus
- Visitor management
- Daily check-in management
- Community management
- Leads management CRM
- Payment gateway, receipts and credit notes
- Dedicated relationship manager
Business+
Bigger spaces that want their own apps and their own brand in front of members.
Quoted on request
Scoped to your seats and locations
- Active seats
- Up to 600
- Locations
- 3
Everything in Business, plus
- Whitelabel Android and iOS apps
- Lease management
- Client attendance tracking
- Cafe management
- Advanced reports
- Priority support, 24x7
Running more than three locations or 600 seats? That is Enterprise, quoted once we know your portfolio.
Still tied into another platform? We will buy out your contract. Ask us on the call.
Your pipeline, tested by us first.
Before you turn anything on, we point an agent at a sandbox built from your own locations and rate card and send it a real enquiry the way a prospect would. The person who sets up the role is the person who answers when you call.
What happens next
- 1
Tell us the role you want an agent to fill
Fill in the form or message us on WhatsApp with which of enquiry, scheduling, proposals, agreements or onboarding you want to start with. Most operators start with one.
- 2
We point it at your own pipeline in a sandbox
Your own locations, your own rate card and a real enquiry sent the way a prospect would send it. You watch it check availability and price a proposal live.
- 3
Go live on the role you actually approved
The agent switches on with the permissions you set, and your team can take over any conversation from the first day.
Questions operators ask about AI agents.
How is this different from a chatbot on our website?
A chatbot answers a question and leaves the work to you. These agents change the state of your business: they write the lead in, hold the seats, send a priced proposal, draft the agreement and create the membership. The conversation is the interface, not the product.
Can an agent give away a discount we did not approve?
No. An agent prices from the plan that already exists and the role it was given. Anything outside that role is escalated to a person rather than decided, and every price it quotes is on the lead record with the permission that allowed it.
What stops an agent from telling a prospect something untrue?
It answers from your own data: real availability, the plan that already exists, your real agreement template. When something is not in the system, it says it will check and hands the conversation to your team rather than filling the gap.
Does an agent ever sign an agreement on our behalf?
No. It drafts the agreement from the accepted proposal, sends it and follows up until it is signed by the other side. Your countersignature is a step only a person with that permission can take.
Do our staff lose visibility of what is happening?
The opposite. Today most enquiry handling lives in a personal WhatsApp account nobody else can see. Here every conversation and every action an agent takes is on the lead, visible to whoever has permission, with a full activity log.
Which channels do the agents work on?
WhatsApp is the main one, because that is where flex space enquiries actually arrive. Email and web chat use the same agents and the same lead record, not a separate setup.
Can a person take over mid conversation?
Yes, in one tap. The agent stands down until it is handed back, and the lead keeps the same thread rather than being asked to repeat themselves to a person.
What can an agent actually not do?
Whatever the role you gave it does not grant. Common examples are inventing a discount, editing an invoice after the fact, or signing an agreement, all of which are either escalated to a person or simply not offered.
Can we start with only one agent?
Yes, and most operators do. Turning on the enquiry agent alone changes response time immediately, and you can add scheduling, proposals, agreements and onboarding once you trust it.
What happens to leads an agent handled before we turned it on?
Nothing changes for them. An agent only acts on conversations that reach it after it is switched on, and existing leads keep whatever state they were already in.
The rest of the system this plugs into.
- AutomationReminders, workflows and outreachAn agent is one more worker inside the same automation layer.Automation
- Space managementSeats, floors and live occupancyThe seat board an agent quotes is the one your team sells against.Space management
- Billing and paymentsInvoices, tax, gateways and collectionsThe rate an agent prices from is the plan that already exists.Billing and payments
- Access controlDoors, biometrics and credentialsA signed agreement becomes the same door credential a person would issue.Access control
Send a real enquiry. Watch it become a deal.
We will point an agent at your own locations and rate card, and show a proposal get priced, held and sent while we are still on the call. It takes about ten minutes.