Effortless Training, Onboarding, and Ongoing Support

At DeskOS, we believe that the key to maximizing your workspace’s potential starts with a smooth onboarding experience and continuous support. Whether you’re setting up your coworking space, training your team, or troubleshooting an issue, DeskOS ensures that help is always just a few clicks away.

DeskOS Onboarding: 5 Easy Steps

We’ve streamlined the onboarding process to get you up and running with DeskOS as quickly as possible. Here’s how you can get started:

1. Sign Up and Initial Setup

Begin your DeskOS journey by registering your coworking space. Enter basic details, including your location, available resources, and team members. Customize your workspace setup to ensure DeskOS is ready to meet your unique needs.

 

2. Personalized Onboarding Call

Schedule a call with our dedicated onboarding specialist, who will work with you to understand your specific requirements. Together, you’ll discuss goals, customize DeskOS to suit your needs, and align on your space management vision.

 

3. Walkthrough and Configuration

Get an in-depth walkthrough of DeskOS features, such as space management, member engagement, and event scheduling. You’ll learn to configure key settings like desk reservations, meeting room rules, and member profiles, ensuring smooth operations.

 

4. Team Training and Setup

Provide access to your team and arrange live training sessions to ensure they’re fully equipped to use DeskOS. Train your staff to handle bookings, manage events, and engage with members effectively using the platform’s features.

 

5. Go Live and Ongoing Support

Once your workspace is configured, start using DeskOS for day-to-day management. We’ll provide ongoing support and continuous training, ensuring you can maximize DeskOS’s potential while adapting to your coworking space’s evolving needs.

 

Continuous Improvements and Updates

We understand that your coworking space’s needs will evolve over time. That’s why DeskOS is constantly improving, with regular updates to bring you new features, enhanced security, and performance optimizations. We ensure that you’re always ahead of the curve by delivering timely platform updates that help your business thrive.

Comprehensive Onboarding Process

DeskOS understands that setting up a new platform can be daunting, which is why our onboarding process is simple, structured, and fully supported. From the moment you sign up, we’ll guide you through every step of getting started—ensuring that you’re ready to make the most of our features.

Personalized Onboarding Sessions

Enjoy one-on-one sessions with our onboarding specialists to walk you through the platform’s key features and functionality.

Step-by-Step Setup

We provide easy-to-follow, detailed instructions for setting up everything from member registration to space booking and workflow automation.

Tailored Configurations

DeskOS is designed to fit the specific needs of your coworking space. We work with you to customize the platform to your space’s size, type, and member needs.

Fast and easy setup with expert guidance

Tailored configuration to fit your workspace

A clear, structured approach to getting started

Integrations That Work for You

DeskOS integrates seamlessly with tools like Google Calendar, Slack, QuickBooks, and IoT devices to enhance your workspace experience.

Google Calender

Slack

QuickBooks

Expert Training for Your Team

Your team plays a crucial role in delivering a great member experience, and we want to ensure they’re fully equipped to use DeskOS efficiently. Our expert training services ensure that your staff is confident in using the platform and maximizing its capabilities to streamline their daily operations.

Live Training Sessions

We provide live, interactive training sessions tailored to your team’s needs, focusing on the most important features of DeskOS.

Training Materials & Resources

Access a wide range of self-paced learning materials, including video tutorials, step-by-step guides, and FAQs, so your team can learn at their own pace.

Ongoing Updates and Training

As DeskOS evolves, your team can continue to access new training resources to stay up-to-date with the latest features and best practices.

Ensure staff proficiency with tailored training

Continuous access to training resources

Stay up-to-date with new features and improvements

Start Your Journey with DeskOS Today

Ready to unlock the full potential of your coworking space with the best support and onboarding services? Get started with DeskOS and experience seamless training, onboarding, and 24/7 support that will ensure your success every step of the way.

Ongoing Support Services

Our commitment to your success doesn’t end with onboarding. DeskOS offers ongoing support that’s just as tailored to your needs. Whether you have a quick question or need help with a complex issue, our support team is here to ensure you have all the assistance you need to keep your coworking space running smoothly.

24/7 Customer Support

Reach out to our dedicated support team anytime via email, phone, or live chat for immediate assistance.

Dedicated Account Manager

For premium users, we provide a dedicated account manager who’s always available to assist with troubleshooting, advanced queries, or platform optimization.

Knowledge Base & Community

Explore our comprehensive knowledge base for detailed articles, troubleshooting tips, and best practice guides. You can also join our online community to ask questions and share experiences with fellow users.

Access 24/7 support

Get personalized help

Easily find solutions

Choose Your Plan: Flexible Pricing Options

Choose a plan tailored to your needs, offering flexibility, transparency, and value. Upgrade as your coworking space grows effortlessly.

Personal

$29.9/Month

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Including:

Popular

Pro

$59.9/Month

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Including:

Business

$129.9/Month

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Including:

Features that make a difference.

Manage with Ease

Effortlessly manage your coworking spaces with simplicity and growth:

Multi-location Support: Seamlessly oversee multiple spaces and scale operations.
Whitelabeling: Customize the platform to reflect your brand identity.
Dedicated Mobile App: Stay in control with real-time updates and management tools, anytime and anywhere.

Engage Members

Foster active interaction with innovative tools and strategies:

Interactive Polls & Surveys: Gather insights and encourage member feedback to drive engagement and decision-making.
Event Notifications: Send personalized alerts for upcoming events and activities.
Member Forums: Provide a platform for members to connect, share ideas, and discuss!

Community & Engagement

Boost member interaction and satisfaction:

Networking Features: Enable private messaging, group chats, and interest-based groups for collaboration.
Event Management: Schedule, promote, and manage community events like workshops and meetups.
Guest Invitations: Allow members to send guest invitations with automatic pre-registration and badge printing.

Analytics

Unlock valuable insights to optimize your operations:

Real-Time Dashboards: Visualize occupancy, revenue, and bookings in one place.
Usage Insights: Analyze space utilization, peak hours, and underused areas.
Custom Reports: Generate detailed reports for better decision-making and planning.

Integrations

Seamlessly connect with the tools you already use:

Google Calendar: Sync meetings and bookings effortlessly.
QuickBooks: Manage financial records with integrated accounting tools.
IoT Devices: Connect smart systems for lighting, temperature, and energy management.

Automation & Self-Service

Enhance efficiency with automation and self-service options:

Automated Notifications: Alerts for expiring memberships, payments, bookings, and more.
Recurring Billing: Automated billing for memberships and services.
24/7 Chatbot Support: A white-label AI chatbot offering instant answers to common queries.

Frequently Asked Questions

DeskOS is an all-in-one coworking management platform that streamlines the operations of coworking spaces. From booking management and member engagement to billing and analytics, DeskOS helps operators manage all aspects of their coworking spaces efficiently and seamlessly.